This LimaBook FAQ answers the questions we hear most about LimaBook products, setup, licensing, and support.
Yes — the form works as a shortcode, so it drops into any builder module that supports WordPress shortcodes.
No. The form is built to inherit your existing theme’s fonts and general styling automatically, so it fits most WordPress themes out of the box.
Yes — the plugin is translation-ready for tools like Poedit or Loco Translate.
Yes. Style controls cover form color, corner rounding, spacing, and button styling, plus a set of ready-made visual presets if you’d rather start from a look than build one from scratch.
Yes — choose from inline, modal, popup, or floating display modes, including position controls for the floating button so it doesn’t clash with chat widgets or scroll-to-top buttons.
Yes, the form supports a logo/header area you can configure with your own branding.
Yes — an optional occasion switch reveals an occasion dropdown when guests want to flag one.
Yes — it checks the guest’s area preference first, then finds a suitable table by size within that area.
Yes — set up separate areas (like Indoor and Outdoor) and assign each table accordingly.
Yes — block off single dates or full date ranges any time you’re not taking reservations.
Yes — guests get a confirmation on booking, with optional automatic reminders ahead of their reservation time.
Yes — staff notification emails can go to the site owner, managers, and any other recipients you add.
Open LimaBook > Communications > Customer Reminders.
Open LimaBook > Communications > Staff Notifications.
Yes — both export to Excel, CSV, or PDF, and exports respect whatever date range or filter you’re currently viewing.
Yes — your full configuration, including styles, tables, areas, and occasions, can be exported and imported on another site.
Start with a straightforward mail test from inside the plugin, then check your notification settings. If your host’s outgoing mail isn’t reliable, an SMTP delivery plugin usually resolves it.
This is almost always a conflict with another optimization, caching, or script-related plugin. Try disabling other plugins one at a time, or test with a default WordPress theme, to isolate the cause.
Confirm the reservation itself went through, double-check the email address on file, and have them check spam. If email delivery is inconsistent in general, SMTP is the more reliable long-term fix.